Trust & privacy
Most companies bury their privacy practices in legalese. We don't think that's fair when we're asking to call someone you love. Here's the human version of everything that matters.
Your parent's name, phone number, the time they want to be called, and the answers to each daily check-in. That's the core. We also store account details for you (name, email, billing) and the names and contact info of Care Circle members.
Read the full Privacy Policy →Recordings are encrypted at rest using AES-256 and transmitted only over TLS 1.3. They live in storage that's physically separate from account databases. On the Family plan, recordings auto-delete after 90 days.
Only the people your parent has approved in their Care Circle can see anything. Each member has a permission level (view summaries, listen to recordings, receive alerts). Every recording listen is logged — your parent can see exactly who heard what and when.
Before any check-in, we call once to introduce ourselves and let your parent agree, decline, or come back to it. They can pause or cancel the service themselves at any time, without going through you.
Read the Consent Policy →From your account settings, you can request full deletion. We confirm by email and remove every recording, transcript, summary, and account detail within 30 days. Your parent can do this independently as well.
DailyCheck Care is not an emergency service. If we hear language suggesting distress (a fall, confusion, a request for help), we notify your designated emergency contact and prompt them to call 911. We cannot dispatch emergency responders ourselves.
Our promise
Your family's data isn't a product, and we don't have an advertising business that would tempt us. We make money from one thing: the monthly subscription.
Read the formal documents
Our plain-English version above is the human one. The formal policies cover the same ground in legal terms.